Privacy Policy

Holmes Dental is committed to protecting the privacy of users of the Holmes Dental website. All information collected by us is only used to support your customer relationship with Holmes Dental. We take data protection seriously and adhere to applicable data privacy laws, including the General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

Holmes Dental may collect personally identifiable information when users register, request information or a response, sign up for events, apply for jobs, or participate in user posting areas such as bulletin boards, discussion forums, and surveys. The personally identifiable information collected may include, without limitation:

• Access ID/password
• Company or school affiliations
• Contact information (names, mailing and email addresses, phone/fax numbers)

Sensitive Information
Holmes Dental does not collect personally identifiable information that is considered sensitive under applicable laws (e.g., GDPR, CCPA). This includes information about medical conditions, racial or ethnic origin, politics, religious or philosophical beliefs, trade union membership, or sexual life. We do not knowingly collect information from children under 13 years of age. If we request sensitive information in the future, you will be notified in advance and will only provide it on an opt-in basis.

2. How We Use Your Information

Holmes Dental uses your personally identifiable information to better understand your needs and provide you with better service, including:

• Fulfilling your requests for information
• Processing your requests to participate in events
• Reviewing and considering employment-related inquiries you may submit
• Analyzing website user behavior to measure interest in specific items posted on our site
• Providing email marketing and newsletters with your consent

We may also provide your personally identifiable information to any of our affiliates worldwide for these purposes, in accordance with applicable data protection laws.

3. Legal Basis for Processing

We process your personal data based on the following legal bases:

• Consent: Where you have provided consent (e.g., by subscribing to our newsletters or opting into marketing communications)
• Performance of a contract: To fulfill our contractual obligations to you
• Legitimate interests: To improve our services and understand how users interact with our site
• Legal obligations: To comply with legal requirements or in response to legal processes

4. Your Data Protection Rights

Depending on your location and applicable law (e.g., GDPR, PIPEDA, CCPA/CPRA), you have the following rights:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data (right to be forgotten).
• Right to restrict processing: You can request that we limit how your data is processed.
• Right to data portability: You can request that your data be transferred to another provider.
• Right to object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at info@HolmesDental.com. We will respond to your request within the legally required timeframe.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted.

6. Data Sharing and Transfers

Holmes Dental will not sell, transfer, assign, or rent your personally identifiable information to any third party without your explicit permission unless required by law or legal process. We may share your data with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you. These providers are contractually obligated to protect your data in compliance with applicable laws, including GDPR, PIPEDA, and CCPA/CPRA.

International Data Transfers
The personally identifiable information collected on the Site may be transferred to Holmes Dental offices or affiliates worldwide, including countries that may not have data protection laws equivalent to those in the European Union, Canada, or California. When transferring personal information internationally, we take measures to ensure your data is protected in compliance with applicable laws, such as using Standard Contractual Clauses (SCCs).

7. Data Security

Holmes Dental is committed to securing your personal information. We protect your data from loss, misuse, alteration, or unauthorized disclosure by encrypting forms and implementing robust security protocols. Our employees are required to comply with our data privacy policy. However, please understand that the open nature of the Internet is such that data may flow over networks without security measures, and may be accessed and used by people other than those for whom the data is intended.

8. Cookie Policy

We use cookies and similar tracking technologies to improve your experience on our site, analyze site traffic, and understand user behavior. Upon visiting our site, you will be prompted to accept or manage your cookie preferences. You can adjust your preferences at any time through your browser settings. For more information, please refer to our Cookie Policy.

9. Breach Notification

In the event of a data breach that poses a risk to your personal data, Holmes Dental will notify you and the relevant supervisory authority within 72 hours, as required by GDPR, PIPEDA, and CCPA/CPRA.

10. Compliance with Canadian Privacy Laws (PIPEDA)

Holmes Dental is committed to complying with Canada’s Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). Canadian residents have the following rights:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to correct: You can request corrections to any inaccurate or incomplete personal data.
• Right to withdraw consent: You can withdraw your consent for us to collect, use, or disclose your personal information, subject to legal and contractual restrictions.
• Right to inquire about third-party transfers: You can request information about how your data is shared with third parties.

Cross-Border Data Transfers
Holmes Dental may transfer personal data from Canadian users to affiliates or service providers located outside Canada. By using our site or providing personal information, you consent to the transfer of your information to countries outside of Canada.

Data Retention and Destruction
In compliance with PIPEDA, Holmes Dental will retain personal information only for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, the data will be securely destroyed.

11. California Consumer Privacy Rights (CCPA & CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Your California Privacy Rights:

• Right to Know: You can request that we disclose the categories of personal information we have collected, the sources of that information, the purposes for which it was collected, and the categories of third parties with whom we share it.
• Right to Access: You can request specific pieces of personal information we have collected about you.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You can request corrections to any inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: If we engage in the sale or sharing of personal information, you can opt-out.
• Right to Limit Use of Sensitive Information: You can limit the use of sensitive personal information to only what is necessary.
• Non-Discrimination: You will not be discriminated against for exercising any of your consumer privacy rights.

To exercise these rights, contact us at info@HolmesDental.com or by phone at 215-675-2877. We will respond within the timeframe mandated by California law.

Do Not Sell My Personal Information
While Holmes Dental does not currently sell personal information, you will have the right to opt-out of the sale of personal data if this practice changes.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. Any updates will be posted on this page, and we will notify you via email or through a notification on our site. By continuing to use the Holmes Dental website after such updates, you consent to the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

• Email: info@HolmesDental.com
• Mailing Address:
  Holmes Dental
  2745 Terwood Rd.
  Rear B
  Willow Grove, PA 19090